Managing remote workers requires a different approach than overseeing an in-office team. Without face-to-face interaction, communication, accountability, and team cohesion can become challenges. To ensure your remote team thrives, follow these do’s and don’ts.
✅ Do: Set Clear Expectations
Outline responsibilities, deadlines, and communication guidelines upfront. Without clear expectations, remote workers may struggle to prioritize tasks.
- Instead of saying, “Finish this when you can,” set a clear deadline like, “Please submit by Friday at 5 PM EST.”
❌ Don’t: Micromanage
Trust your workers to complete their tasks without constant check-ins. Excessive oversight can be demotivating and counterproductive.
Instead of requiring hourly updates, schedule structured check-ins once or twice a week to stay informed without overwhelming your team.
✅ Do: Use the Right Tools
Leverage technology to enhance productivity and communication. Use tools like Slack for quick chats, Zoom for meetings, and Trello or Asana for task management.
- For example: If you’re working with a writer, a shared Google Doc allows for real-time collaboration and feedback. If you’re working with a graphic designer, use Figma for real-time collaboration and feedback.
- Tip: Ensure all team members are familiar with the tools and establish a workflow for their usage that suits the team’s specific needs.
❌ Don’t: Assume Everyone Works the Same Hours
One of the benefits of remote work is flexibility. Unless your business requires strict hours, allow workers to operate when they’re most productive.
- Instead of expecting replies immediately, set reasonable response time expectations, like, “Please respond within 24 hours during weekdays.”
- Tip: While flexibility is key, ensure there’s some overlap for team collaboration. Tools like Calendly and World Time Buddy can help coordinate across time zones.
✅ Do: Foster Team Culture and Engagement
Remote work can feel isolating, so build a sense of community through virtual meetups, casual chats, and team recognition.
- Example: Host a monthly virtual coffee break or shout out top performers in a group chat.
❌ Don’t: Ignore Work-Life Balance
Respect time zones and personal boundaries. Avoid sending late-night emails expecting immediate replies. Instead, schedule messages to be sent during working hours.
- Tip: Encourage employees to take mental health days when needed and create an environment where it’s okay to speak up about burnout.
✅ Do: Provide Regular Feedback and Support
Without regular feedback, remote workers can feel disconnected and unsure about their performance. Offer constructive feedback and recognize their contributions.
- Example: “Great job on the client proposal! Your attention to detail really stood out.”
❌ Don’t: Forget to Recognize Achievements
Recognition boosts morale and motivation. Celebrate milestones, achievements, and contributions just as you would in an office setting.
- Example: “Huge thanks to Sarah for leading the redesign project—your work made a big impact!”
✅ Do: Leverage Asynchronous Work
Take advantage of asynchronous communication to allow team members to work at their own pace and in different time zones. This can include recorded meetings, detailed documentation, or email updates, ensuring everyone stays informed without needing to be online at the same time.
By incorporating these do’s and don’ts, you’ll help create a remote work environment that fosters trust, communication, and flexibility. Balancing clear expectations with a focus on well-being and team connection is key to keeping your remote team motivated, productive, and engaged in the long term.
