Throughout our journey, we’ve created methods and tools to empower our community to make more confident decisions.
This dedication is evident at every stage: from teaching our users effective hiring techniques to gathering comprehensive ratings and reviews once collaborations are underway.
Gain insight into a students and clients performance and personality through reviews from other users. This is a great way to get a feel for whether this working relationship will be the best fit for you!
All users can access detailed profiles showing their qualifications, reviews, and rates, empowering you to find the perfect match.
Users can contact our support team regarding profiles, messages, and gig posts, with our dedicated team meticulously addressing each one with utmost seriousness.
To safeguard against scams, we employ a blend of predictive analytics, machine learning, and routine qualitative assessments to swiftly detect and eliminate malicious users.
Trust and Safety is core to our community and so Colledge allows for students to easily perform self-administered background checks from their profile pages via Checkr® to help verify their profiles for our clients before they are hired for a gig.
Our messaging platform ensures privacy by withholding full names and contact information, allowing clients and students to familiarize themselves with one another before working together.
With advanced security measures like encryption, you can rest assured that your personal information is handled securely and in compliance with all privacy regulations.
We created Quick Pay™ to simplify the payment process for students and clients. Quick Pay™ makes paying students on our platform seamless and secure— no cash hassles, no third-party applications, no delays; just instant, on-site payments that keep everything organized and secure.
Your reporting is crucial in maintaining trust. If another user violates our guidelines, let us know. We monitor the site to ensure compliance, so we've got your back!
Your profile is the first impression that future clients will see. Use this to your advantage by showcasing your professional background, skills, and unique qualities. Make sure you have an up-to-date, professional, good-quality profile picture. PRO TIP: Include in your bio that you are willing to offer references to capture the attention of prospective employers.
Take the time to carefully review each gig listing before you apply or respond to clients who reach out to you. If anything seems unclear, don't hesitate to ask questions. Clients will appreciate your interest, and once they receive your application, it opens up an opportunity for further conversation. If a gig listing seems too good to be true, such as offering an unusually high hourly rate, it's important to be cautious. Please report any suspicious accounts or gig posts to our support team so we can help!
Prepare for the interview process by carefully considering the tasks and duties you're comfortable with beforehand. If you find that a client is requesting too much during the interview, it could be a sign to explore other opportunities. Interviews may take place over the phone, in a public setting, or at the client's home. Make sure to confirm with the client which one you are the most comfortable with, and if a proposed interview location doesn't feel right to you, suggest an alternative meeting place. For the initial in-person introduction, we strongly advise our users to meet over the phone or in a public location.
Before you start a new gig, you can definitely tell your friends and family all about it. Be sure to share where you'll be working, what your hours are like, and how they can get in touch with you should anything come up. Remember the list of boundaries you made before your interview? Keep them in mind. Stick to your limits. If a client asks you to do something that makes you uncomfortable, politely remind them of the discussion you had during your interview.
Once you've started working with the client, it's crucial to stay alert for any concerning behaviors, like frequently changing the agreed-upon hourly rates or gig location. Occasionally, a gig might not be the right fit, and that's completely okay! Our support team is here to offer assistance and guidance. If you encounter any of these unfavorable changes, please don't hesitate to reach out and let us know!
After posting a gig, expect to receive applications from students. The more information you provide, the higher-quality candidates you'll attract. Clients often find it helpful to include specifics such as location, day, and time. Following these gig posting tips can greatly enhance your chances of finding the right student for your gig.
You can easily browse through student profiles on our website to find the perfect match for your gig. With unlimited messaging capabilities, communication is seamless, allowing you to discuss gig details directly with students.
Additionally, you have the option to invite students to jobs directly, ensuring a personalized and efficient hiring process tailored to your specific needs.
Take a look at the profiles of students who have applied to your gig. These profiles provide background check confirmation, a bio, past reviews, rates, gig specialties, languages they speak, and the university/college they attend. Alternatively, consider contacting other students in your area who meet your criteria.
Once you've connected with multiple students, schedule an interview to determine if they are the right fit. Ask them about their experience, availability, and interest in the gig. Additionally, review the gig posting with them.
PRO TIP: Ask the students for references and check their profile page to see their reviews from previous clients.
Once you've hired a student, observe them on the gig to ensure they're meeting your expectations, and keep communications frequent through the Colledge's message center. After the gig is complete, ask for a brief report on how it went. Occasionally, a student might not be the right fit, and that's completely okay! If you encounter any of these unfavorable changes, please don't hesitate to reach out and let us know!
Don't forget to review our students! This allows 5-star students to continue getting gigs and earning on the platform. Also, pass on the review to other clients so they know who to hire!
We’ve compiled these guidelines because we deeply value how we interact within our community. We firmly believe in upholding a standard of values and behavior. Any user found contravening these guidelines may face temporary or permanent removal from our community.
Maintaining honesty greatly contributes to fostering secure and uplifting experiences throughout the platform.
Each user contributes to creating a safe environment, starting on the platform and continuing through their interactions both online and offline.
Unlock Premium Features: Get unlimited messaging, gig posts, and more. Save 16% with our annual plan!
Colledge is a customer-service driven platform and we strive to provide students and clients with a seamless experience. Please refer to the details of our refund policy below.
Background Checks
While background checks are strongly recommended for all parties to ensure the safety and security of our Colledge community, any fees associated with background checks will not be refundable by Colledge and are the sole responsibility of students and clients using the Colledge platform.
Service Disputes
Colledge provides guidance, best practices, and communication tools on our proprietary platform to support both parties in any service engagement. If a dispute does arise, please contact help@colledge.us for review.
Subscription Refunds
Subscriptions are non-refundable and automatically renew until cancelled. Monthly subscriptions can be cancelled anytime, and the prorated portion of the subscription will be refunded. Any completed jobs prior to the cancellation will be subject to payment and not eligible for a refund.
Effective Date: July 1, 2023
This Privacy Policy outlines the practices and procedures of Colledge Inc. (referred to as “we,” “us,” or “our”), regarding the collection, use, and disclosure of personal information from users (referred to as “you” or “your”) of our website and related services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and services, you consent to the terms and practices described in this Privacy Policy.
