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Clients

Trust and Safety

Empowered Hiring: Tips for Clients

Create a gig

After posting a gig, expect to receive applications from students. The more information you provide, the higher-quality candidates you'll attract. Clients often find it helpful to include specifics such as location, day and time. Following these gig posting tips can greatly enhance your chances of finding the right student for your gig.

Message and invite students

You can easily browse through student profiles on our website to find the perfect match for your gig. With unlimited messaging capabilities, communication is seamless, allowing you to discuss gig details directly with students.

Additionally, you have the option to invite students to jobs directly, ensuring a personalized and efficient hiring process tailored to your specific needs.

Screen potential student applicants

Take a look at the profiles of students who have applied to your gig. These profiles provide background check confirmation, a bio, past reviews, rates, gig specialties, languages they speak, and the university/college they attend. Alternatively, consider contacting other students in your area who meet your criteria.

Interview like a pro

Once you've connected with multiple students, schedule an interview to determine if they are the right fit. Ask them about their experience, availability, and interest in the gig. Additionally, review the gig posting with them.

PRO TIP: Ask the students for references and check their profile page to see their reviews from previous clients.

After they’re hired, keep an eye on the relationship

Once you’ve hired a student, observe them on the gig to ensure they’re meeting your expectations, and keep communications frequent through the Colledge’s message center. After the gig is complete, ask for a brief report on how it went. Occasionally, a student might not be the right fit, and that's completely okay! If you encounter any of these unfavorable changes, please don't hesitate to reach out and let us know!

Don't forget to review our students! This allow 5-star students to continue getting gigs and earning on the platform. Also, pass on the review to other clients so they know who to hire!

Trust and Safety FAQ - Clients

What are typical hourly rates for gigs?

Can I pay students in cash if they ask?

Have all students passed a background check?

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Refund Policy

Colledge is a customer-service driven platform and we strive to provide students and clients with a seamless experience. Please refer to the details of our refund policy below.

Background Checks

While background checks are strongly recommended for all parties to ensure the safety and security of our Colledge community, any fees associated with background checks will not be refundable by Colledge and are the sole responsibility of students and clients using the Colledge platform.

Service Disputes

Colledge provides guidance, best practices, and communication tools on our proprietary platform to support both parties in any service engagement. If a dispute does arise, please contact help@colledge.us for review.

Subscription Refunds

Subscriptions are non-refundable and automatically renew until cancelled. Monthly subscriptions can be cancelled anytime, and the prorated portion of the subscription will be refunded. Any completed jobs prior to the cancellation will be subject to payment and not eligible for a refund.

Privacy Policy

Effective Date: July 1, 2023

This Privacy Policy outlines the practices and procedures of Colledge Inc. (referred to as “we,” “us,” or “our”), regarding the collection, use, and disclosure of personal information from users (referred to as “you” or “your”) of our website and related services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and services, you consent to the terms and practices described in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, postal address, and other relevant details necessary for creating and managing your account, providing services, and facilitating communications and payments between users.
    • User-generated Content: We may collect information you provide when creating or updating your profile, including your skills, qualifications, employment history, education, and other relevant details necessary for showcasing your professional background to potential clients.
    • Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the duration of your visits. We may also use cookies or similar technologies to enhance your experience on our site.
    • Communications: We may collect information related to your communications with other users, such as messages, job applications, feedback, and reviews.
  2. Use of Collected Information:
    • Provisions of Services: We use the collected information to provide, improve, and personalize our services, including matching job seekers with employers or clients, facilitating communication, and optimizing the user experience.
    • Communication: We may use your information to send you administrative or promotional messages about additional Colledge services, updates, and newsletters, as well as respond to your inquiries, feedback, or requests for assistance
    • Analytics and Improvements: We may analyze the collected information to understand user preferences, trends, and patterns, in order to enhance and optimize our website, services, and user experience
    • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, as well as protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  3. Information Sharing and Disclosure:
    • Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, data storage, payment processing, customer support, or analytics. These service providers will have access to your information solely for the purpose of performing their functions and are obligated to maintain its confidentiality.
    • Users and Public Information:Your profile and user-generated content, including information provided in job applications, may be visible to other users or the public, depending on your account settings and the nature of our services.
    • Compliance with Law: We may disclose your information if required by law, subpoena, court order, or other governmental or legal process, or to protect and defend our rights, property, or safety, or those of our users or others.
    • Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
    • Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
  4. Data Security:
    • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  5. Your Privacy Choices:
    • Account Information: You have the right to access, update, correct, or delete your account information. You may review and modify your profile settings and preferences within your account or by contacting us directly
    • Communications: You can manage your communication preferences by opting out of promotional emails or notifications through the account settings or by following the instructions provided in the communication.
  6. Children’s Privacy:
    • Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information promptly.
  7. Changes to this Privacy Policy:
    • We reserve the right to modify or update this Privacy Policy at any time. We will notify you of significant changes by posting a prominent notice on our website or sending you a notification. Your continued use of our website and services after any modifications to this Privacy Policy will signify your acceptance of the changes.
  8. Contact Us:
    • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at help@colledge.us