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Community Guidelines

Trust and Safety

We've compiled these guidelines because we deeply value how we interact within our community. We firmly believe in upholding a standard of values and behavior. Any user found contravening these guidelines may face temporary or permanent removal from our community.

Honesty

Maintaining honesty greatly contributes to fostering secure and uplifting experiences throughout the platform.

  • Accurate Information. Provide accurate personal information; do not misrepresent qualifications or experience.
  • Fraudulent Behavior. Avoid misrepresentation for financial gain; do not impersonate another person or allow anyone else to use your user profile without permission.
  • Content Ownership. Only post content for which you have obtained the necessary rights and permissions.

Safety

Each user contributes to creating a safe environment, starting on the platform and continuing through their interactions both online and offline.

  • Communicate and Pay on the Platform. For added security and privacy, keep communications and payments through the Colledge platform.
  • Offensive and Exploitative Content. Do not upload offensive or harmful content, including material that promotes racism, bigotry, hatred, or physical harm. Do not upload content that exploits people in an abusive, violent, or sexual manner.
  • Physical Contact and Sexual Misconduct. Maintain respectful communication with other users. Avoid defamatory, abusive, harassing, threatening, intimidating, or misleading behavior. Acts of physical assault or violence are strictly prohibited.

Respect

Each user contributes to creating a safe environment, starting on the platform and continuing through their interactions both online and offline.

  • Discrimination & Harassment. Discrimination, harassment, hate speech, and bullying are not tolerated.
  • Privacy. Privacy must be respected; avoid sharing personal information without consent.
  • Respect Spaces. Treat homes, offices, working spaces with respect; refrain from unauthorized access or snooping.
  • Punctuality. Respect each others time and arrive punctually; communicate promptly about any cancellations or late arrivals.
  • Fair Compensation. Ensure fair compensation for students and complete payments in a timely manner.
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Refund Policy

Colledge is a customer-service driven platform and we strive to provide students and clients with a seamless experience. Please refer to the details of our refund policy below.

Background Checks

While background checks are strongly recommended for all parties to ensure the safety and security of our Colledge community, any fees associated with background checks will not be refundable by Colledge and are the sole responsibility of students and clients using the Colledge platform.

Service Disputes

Colledge provides guidance, best practices, and communication tools on our proprietary platform to support both parties in any service engagement. If a dispute does arise, please contact help@colledge.us for review.

Subscription Refunds

Subscriptions are non-refundable and automatically renew until cancelled. Monthly subscriptions can be cancelled anytime, and the prorated portion of the subscription will be refunded. Any completed jobs prior to the cancellation will be subject to payment and not eligible for a refund.

Privacy Policy

Effective Date: July 1, 2023

This Privacy Policy outlines the practices and procedures of Colledge Inc. (referred to as “we,” “us,” or “our”), regarding the collection, use, and disclosure of personal information from users (referred to as “you” or “your”) of our website and related services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and services, you consent to the terms and practices described in this Privacy Policy.

  1. Information We Collect:
    • Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, postal address, and other relevant details necessary for creating and managing your account, providing services, and facilitating communications and payments between users.
    • User-generated Content: We may collect information you provide when creating or updating your profile, including your skills, qualifications, employment history, education, and other relevant details necessary for showcasing your professional background to potential clients.
    • Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the duration of your visits. We may also use cookies or similar technologies to enhance your experience on our site.
    • Communications: We may collect information related to your communications with other users, such as messages, job applications, feedback, and reviews.
  2. Use of Collected Information:
    • Provisions of Services: We use the collected information to provide, improve, and personalize our services, including matching job seekers with employers or clients, facilitating communication, and optimizing the user experience.
    • Communication: We may use your information to send you administrative or promotional messages about additional Colledge services, updates, and newsletters, as well as respond to your inquiries, feedback, or requests for assistance
    • Analytics and Improvements: We may analyze the collected information to understand user preferences, trends, and patterns, in order to enhance and optimize our website, services, and user experience
    • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, as well as protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  3. Information Sharing and Disclosure:
    • Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, data storage, payment processing, customer support, or analytics. These service providers will have access to your information solely for the purpose of performing their functions and are obligated to maintain its confidentiality.
    • Users and Public Information:Your profile and user-generated content, including information provided in job applications, may be visible to other users or the public, depending on your account settings and the nature of our services.
    • Compliance with Law: We may disclose your information if required by law, subpoena, court order, or other governmental or legal process, or to protect and defend our rights, property, or safety, or those of our users or others.
    • Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
    • Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control.
  4. Data Security:
    • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  5. Your Privacy Choices:
    • Account Information: You have the right to access, update, correct, or delete your account information. You may review and modify your profile settings and preferences within your account or by contacting us directly
    • Communications: You can manage your communication preferences by opting out of promotional emails or notifications through the account settings or by following the instructions provided in the communication.
  6. Children’s Privacy:
    • Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information promptly.
  7. Changes to this Privacy Policy:
    • We reserve the right to modify or update this Privacy Policy at any time. We will notify you of significant changes by posting a prominent notice on our website or sending you a notification. Your continued use of our website and services after any modifications to this Privacy Policy will signify your acceptance of the changes.
  8. Contact Us:
    • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at help@colledge.us